Note: We do not have a return policy however, we do have an exchange policy mentioned below. We urge you to thoroughly go through our size chart before making a purchase.
We are willing to exchange an item only in the following cases:
- If you have issues with the size of the product. (We can offer an exchange if the desired size is available or else we will refund the amount after deducting the delivery charges)
- If you have received an incorrect order.
Exchanged items will be accepted within 7 days of receiving it along with the tag intact and the bill. Product must be unworn, unwashed and undamaged. We will be sending our courier person to come and pick up the order that needs to be exchanged.
Once we receive and check the item and if the product is in order,we will refund the amount after deducting the delivery charges.
To exchange an item, please email firstname.lastname@example.org and include:
- The product name
- The reason for exchange
- Order number along with a picture of the bill.
Instructions for wash/care:
Hand wash your garment with a mild detergent and cool (or warm to the touch) water. Preferably dry in mild sun. Exposure to the harsh sun rays could lead to fading and damaging of the product over time. If you want to take good care of your garments, make sure you keep these instructions in mind. We suggest that you do not dry clean since the process uses harsh chemicals that might damage the natural colours and the fibres of the garment.
Why hand wash?
For garments that are dyed using natural colours, it is always advisable to hand wash them and wring them dry manually. It is also advisable to wash the garment separately since the clothes dyed naturally, bleed for a few washes.